The Open Bidding Service (OBS) is a central service operated by Information Systems Management. It handles bid advertising and document distribution related to purchasing activities of all federal departments, six provincial governments, crown corporations, academic institutions and some other organizations. In helping to move this critical service from a legacy dial-in bulletin board to the Internet environment ARRAY Development was able to improve the system's ease of use and efficiency of information retrieval. ARRAY Development has consulted Information Systems Management (ISM, a division of IBM) on how to conceptualize the evolution of the OBS service from business and technological perspectives. |